Help Centre › Billing

Upgrading from Classic to Professional

Add the games your plan does not have yet, in under a minute. Pro-rated billing.

1

What Changes When You Upgrade

Classic includes Bingo, Quiz, Let's Go Poll and all 8 mini-games for £34.99 + VAT (£41.99 inc VAT) a month. Upgrade to Professional at £59.99 + VAT (£71.99 inc VAT) a month and you also get Karaoke, Racing, Top Percent, Let's Go Letters and Bank or Bust, plus the Host App on phones, tablets, and laptops.

Stripe pro-rates the difference. If you upgrade halfway through your month, you only pay the upgraded price for the remaining days.

Both plans can also be billed yearly, at 12 months for the price of 10. Switching between monthly and yearly is not self-serve yet, so email us and we will set it up. See pricing for the yearly figures.

2

Open the Billing Portal

Visit letsgogames.co.uk/account, log in with your email, then tap Manage Subscription.

3

Change Plan

In the portal, tap Update plan. Pick Professional from the list. Stripe shows the pro-rated charge for today and the new monthly price.

Confirm and you're upgraded. The card on file is charged the pro-rata amount immediately.

4

Restart the App

Refresh the Host App or sign out and back in. The games your new plan adds will appear in the game launcher within a minute or two.

If they don't show up after 5 minutes, sign out fully and log back in to refresh your licence cache.

Good to Know

  • No need to cancel and re-subscribe - the portal handles plan changes natively
  • You can downgrade the same way (Classic, or cancel)
  • Upgrade fees are pro-rated. Downgrade credits are applied to your next invoice.
  • See what's in each plan if you're unsure which to pick
  • Need an Enterprise plan (multi-venue licensing, white-label, priority support)? Email info@letsgogames.co.uk.