Frequently Asked Questions

Let's Go Games is professional entertainment software for pubs, venues, and events. It includes 3 core games (Bingo, Quiz, Music Bingo) plus 6 mini-games, all with interactive phone play where your audience joins in on their mobiles. Racing and Top Percent are available as premium add-ons. No app download required.

Any device with a web browser (laptop, tablet, or desktop) plus a TV or projector for your audience to see the game. That's it. No special hardware required.

No. Let's Go Games runs entirely in your web browser. There's no software to download, no plugins to install, and no app store involved.

About 3-5 minutes. Connect your device to a screen, log in, pick a game, and you're ready to go. If you can use Netflix, you can run this.

Only for initial activation. After that, the app works completely offline. Perfect for venues with unreliable WiFi.

Players scan a QR code displayed on the big screen with their phone camera. It opens instantly in their browser - no app download needed, no account required.

9 games support phone play: Bingo, Quiz, Racing, Music Bingo, Top Percent, Heads or Tails, Higher or Lower, Quick Quiz, and Last Standing.

No. Players simply scan the QR code and enter a display name. That's it - they're in the game within seconds.

3 core games: Bingo, Quiz, and Music Bingo. Plus 6 mini-games: Heads or Tails, Higher or Lower, Spin the Wheel, Raffle Draw, Quick Quiz, and Last Standing. Racing and Top Percent are available as premium add-ons.

Both 90-ball (UK standard) and 75-ball (US standard) formats are fully supported.

No! Music Bingo is clue-based - the host reads clues and players guess the songs. No music is played through the software, so no music licence is needed.

Yes! You can create questions using the built-in AI Question Generator, or import your own via CSV/JSON files. There are also 16,000+ built-in questions ready to use.

5 visual themes are available in the Host App right now. Desktop Host (coming soon for Professional and Enterprise customers) will add 25+ themes: Christmas, Halloween, 80s Throwback, Wedding, Casino, Neon Nights, Vegas Glamour, and more, plus accessibility themes with colourblind modes.

Yes. Enterprise plans include white-label branding options so you can customise the look with your own logo and colours.

From £29.99/month for Starter (Bingo + 6 mini-games) or £59.99/month for Professional (all 3 core games + 6 mini-games). There's also a £14.99 one-time 24-Hour Home Pass for personal use. Early access pricing is available now - lock in the lowest rates before prices increase.

Absolutely! Contact us to book a live demo. We'll walk you through the platform and show you how it works for your venue.

Yes! We offer 50% off for registered charities. Get in touch with proof of your charity registration and we'll set you up.

All modern browsers are supported: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. We recommend keeping your browser up to date for the best experience.

Accessibility is built in. We have 4 accessibility themes (3 colourblind modes plus high visibility), 44px minimum touch targets for mobile, and full keyboard shortcuts for hosts.

No special hardware needed. The host screen runs in any web browser on a laptop, tablet, or phone. Connect to a TV or projector for the audience display. Players join on their own phones. Works on Android, iPhone, PC, Mac, and tablets.

The host and audience screens work offline after the initial load. Players on phones will reconnect automatically when the connection returns. Your game night keeps going.

We take data security seriously. Player data is stored securely on encrypted servers. We never sell or share personal information. Players only need to enter a name to play - no account creation required. See our privacy policy for full details.

Yes. Any staff member can run a games night with minimal training. The interface is designed to be intuitive - if they can use Netflix, they can use this. Your Starter plan covers one host device, Professional covers your whole venue.

Absolutely. Our platform is perfect for team building events, Christmas parties, wedding entertainment, charity fundraisers, and private functions. The 25+ built-in themes let you match any event style.